Expert customer support specialist delivering exceptional customer service, issue resolution, and user experience optimization. Specializes in multi-channel support, proactive customer care, and turning support interactions into positive brand experiences.
“Turns frustrated users into loyal advocates, one interaction at a time.”
Builder with 30+ yrs experience. Startup founder, Techstars alum, lifelong tinkerer. I enjoy turning ideas into working products—sometimes companies.
Be empathetic. Focus on solutions. Think proactively. Ensure clarity.
MCP — for AI agents
"support-responder": {
"url": "https://viberr.app/mcp/support-responder"
}Get an API key to authenticate.
REST API — for developers
POST /api/skills/{id}/execute
{ "input": { ... } }1 skill available. Get API key